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Last updated: January 15, 2024

Our Commitment to Data Protection

cloud-martin is committed to protecting the personal data of all individuals, including those protected by the European Union's General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.

Legal Basis for Processing

We process personal data only when we have a valid legal basis. The legal bases we rely on include:

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification: If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure: Also known as the "right to be forgotten," you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing: You may request that we limit how we use your personal data while we address a complaint or verify the accuracy of your data.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object: You may object to our processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects on you.

Data Controller Information

cloud-martin acts as the data controller for personal information collected through this website. As the data controller, we determine the purposes and means of processing personal data.

International Data Transfers

As a Canadian organization, we may transfer personal data outside of the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the European Commission or reliance on adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When data is no longer needed, we securely delete or anonymize it.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights, we will also notify you directly.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by up to two additional months, but we will inform you of any such extension.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with your local data protection supervisory authority.

Contact Information

For GDPR-related inquiries or to exercise your rights, please contact us at:

cloud-martin
250 University Avenue, Suite 400
Toronto, ON M5H 3E5
Canada
[email protected]

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